Help & Support
Frequently Asked
Questions
Can't find what you're looking for? Email us at sliptrace.support@gmail.com and we'll get back to you.
General
SlipTrace is a sim racing portfolio platform — think of it as the Strava for sim racing. It lets you log every session, analyse your lap data, track personal bests, and share your fastest laps with the community.
It consists of a PC companion app (Windows) that captures telemetry in real time, a mobile app (Android) for reviewing sessions and connecting with other drivers, and a web platform for public profiles and session sharing.
Yes — SlipTrace is exactly that. Just as Strava logs every run and builds a profile you can analyse and share, SlipTrace captures every sim racing session from your PC companion, builds a lap history, and gives you a public driver profile.
The PC companion auto-captures sessions while you race; the mobile app is where you review pace, compare sessions, and share your fastest laps.
Install the SlipTrace PC companion on your Windows rig and create a free account. The companion runs in the system tray and automatically reads your ACC session while you drive — no manual export, no replay digging.
When your session ends, it syncs to SlipTrace. Open the mobile app and every lap, sector split, and personal best is already there, organised by track and date.
Telemetry apps (MoTeC, Simhub, Crew Chief) are engineering tools for in-depth data analysis: throttle traces, tyre temps, suspension travel. They're powerful but session-specific and PC-only.
SlipTrace is a portfolio and tracking layer that sits on top of your sim. It records lap times and session history, builds your public driver profile, and lets you track improvement over weeks and months — then share sessions with the community. It's not a replacement for telemetry; it's the layer that makes your session history searchable, social, and persistent.
Yes — SlipTrace is free during early access. All core features (session logging, lap analysis, profiles, sharing) are available at no cost.
We accept optional development support donations from drivers who want to help keep the project going, but there is no paywall and no premium tier for core features.
SlipTrace currently supports the following simulators via the PC companion:
- Assetto Corsa Competizione (ACC) — live
- iRacing — live
- Le Mans Ultimate — live
- Assetto Corsa EVO — coming soon
More simulators are in development. If your sim isn't listed, email us — community requests directly influence our roadmap.
Not yet. The Android app is available through Google Play closed testing; iOS is on the roadmap for a future release. Create an account to follow launch progress.
PC Companion
Pair your PC with the Android app:
- Open the Windows companion to display its QR code and six-digit pairing code.
- In the Android app, open Linked PCs and tap the scan button.
- Scan the QR code on your PC screen, or enter the six-digit code in the app or web settings.
Once paired, the PC stays linked until you unlink it.
QR pairing codes expire after 3 minutes. Click Refresh QR in the Windows companion, then scan the new QR code or enter its six-digit code in the Android app.
Sessions upload automatically when a session ends and the PC has an internet connection. If a session is missing:
- Check that the PC companion is running and signed in
- Ensure your PC has internet access — the companion needs to reach Firebase to upload
- Sessions captured while offline are queued locally and upload automatically when connectivity is restored
- If a session still doesn't appear after reconnecting, try restarting the companion app
If the problem persists, email sliptrace.support@gmail.com with your companion version number and a brief description.
Mobile App
SlipTrace uses push notifications to let you know when:
- A session has been uploaded and is ready to review
- Another driver likes or comments on your session
- Someone follows your profile
Notifications are optional — the app works without them, but you'll miss real-time alerts. You can manage notification preferences from your device's app settings at any time.
Yes. Sessions are public by default so other drivers can see your laps. To make a session private:
- Open the session in the app
- Tap the visibility button (globe icon)
- Select Private
Private sessions are only visible to you when signed in. They won't appear on your public profile or in any feeds.
If you originally created your account using Google Sign-In, your account is linked to Google and does not have a separate password. To sign in, always use the Continue with Google button.
If you'd like to add email/password sign-in to your account, email sliptrace.support@gmail.com and we can help you link both methods.
Account & Data
You can request account deletion by emailing sliptrace.support@gmail.com with the subject line "Delete my account". Please send the request from the email address associated with your account.
All personal data is removed within 30 days of your request. Comments you've posted on other drivers' sessions are anonymised rather than deleted to preserve thread integrity.
Yes. Email sliptrace.support@gmail.com with the subject "Data export request" and we will provide a copy of your data in a portable format within 30 days.
In-app data export (CSV, JSON) is planned for a future release.
Still need help?
Our support inbox is monitored by a real human. We aim to respond to all queries within 48 hours.